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This Week's Must-Reads

March 20, 2025

Danny Nathan
Danny Nathan

Mar 20, 2025

5 min read

This Week's Must-Reads

Here’s what we covered in Sunday’s edition…

Hello {{ FNAME | Innovator }}!

Last week, we discussed the commoditization/decommoditization loop. In doing so, we nodded to the death spiral, a situation in which a company attempts to rebound through cost cutting measures.

This week we’ll dive more deeply into the death spiral, how to recognize it, and how to escape it.

Here’s what you’ll find:

  • This Week’s Article: The Corporate Death Spiral

  • Share This: Recognizing the Corporate Death Spiral

  • Case Study: How IBM Escaped the Corporate Death Spiral

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The Organizational Death Spiral: See It, Avoid It

The death spiral. No one wants to be in it. No one wants to be around it. Avoid it like the plague. That’s what they all say at least.

www.bmc.com/blogs/organizational-death-spiral

Why you should read it ☝️

Startups and innovation-driven companies move fast. But without a clear vision and disciplined execution, they risk falling into an organizational death spiral—a cycle of reactive decision-making, loss of focus, and eventual collapse.

This article breaks down the warning signs that you may be entering the death spiral.

Service Quality Handbook 2010.pdf

Death Spirals and Virtuous Cycles

3.33 MB • PDF File

Why you should read it ☝️

This doc explores how service organizations—especially knowledge-based ones—often fall into a death spiral when pressures to reduce costs and increase efficiency lead to employee burnout, lower service quality, and customer attrition. This self-reinforcing loop ultimately reduces profitability and service capacity, further accelerating decline.

It does an excellent job of highlighting how short-term efficiency gains can erode long-term sustainability and customer trust.

Process Improvement Helps Businesses Avoid the Cost-Cutting Death Spiral

In business, a cost-cutting death spiral is something that unfortunately occurs with regularity. It’s a “one bad decision follows another” scenario that starts with executives looking for ways to keep ...

www.sixsigmadaily.com/process-improvement-helps-businesses-avoid-cost-cutting-death-spiral

Why you should read it ☝️

Addresses the perilous cycle companies enter when indiscriminate cost-cutting measures lead to reduced productivity, declining quality, and customer attrition. This article advocates for the adoption of process improvement methodologies, such as Lean Six Sigma, to enhance efficiency without compromising quality or employee well-being.

By focusing on continuous improvement rather than reactive cost reductions, businesses can maintain competitiveness and prevent the downward spiral associated with hasty financial cuts.

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